Support center
Support and FAQ
Find answers to the most common questions about RUTHY.
How do I start using Ruthy?
Download the app, choose a city, and walk with your headphones. Follow the compass to each place and, when you arrive, press play to hear the story.
Is new content added?
Yes. We are constantly adding new cities and new stories within existing cities. Each app update brings more history to discover.
What cities are available?
Available now: Rome, Madrid, Paris, Florence, Pisa, Vatican, Milan, Venice, Buenos Aires, Mexico City, Dallas, Kansas City and Boston. New cities are added regularly. Stay updated with app updates.
Who narrates the stories?
All stories are narrated by Lucas Botta, creator of Historia en Podcast, recognized by thousands of listeners on Spotify and YouTube. Each story is carefully researched and produced.
How do I delete my Ruthy account?
You can delete your account from the app (Settings → Account → Delete account) or, if you no longer have access, write to us at info@audoratech.com from your associated email address. Deletion is permanent and irreversible and completes within a maximum of 30 days. More details at /ruthy/delete-account.
How do I report a problem or have a suggestion?
Write to us at info@audoratech.com with your question or feedback. Your opinion helps us improve the Ruthy experience.